FeedKFCback [KFC’s Customer Satisfaction Survey]

KFC stands for “Kentucky fried chicken”. It is an American fast-food chain restaurant situated in Kentucky. they specialized in fried chicken.

It is the world second largest chain restaurant compared to McDonald’s. It is on near up to 22621 locations over a global in 136 countries as of 2018. And founded by colonel Harland sanders.

They serve pressure fried chicken pieces. Which is their specialty. they expand their menu to chicken fillet sandwiches wraps etc. as it is the attraction of people.

FeedKFCback:

The product is available in two or three individual servings our family-sized bucket. Product is hand-breaded at the outlet which mixed with wheat flour and then pressures fried.

Their policy to discard the product/chicken if it is not sold within 90 minutes for maintaining the freshness of food.

The menu contains about 300 variety that also includes chicken sandwiches, wraps, a variety of finger food, chicken strips, hot wings, etc. they serve according to region taste worldwide.

History of KFC:

Mr. Harland was born in 1890. He built a farm outside Henryville in Kentucky. They purchased stations and expand it to 6 tables. after in 1952 they opened franchise and named it as “Kentucky Fried Chicken”.

Their trademarked phrase “Its finger likin good’. By 1963 there were 600 KFC’s all over the world. And then by 2015 company struggling having lost business to other retailers.

Locations:

Kentucky fried chicken serve chicken items and because of their famous and good quality of the product, they get all the love from the customer. And they expand vastly.

There about 600 locations of Kentucky fried chicken all over the world. They opened their branch in popular cities /countries including Asia, Africa, China, India, Indonesia, Japan, Malaysia, Europe, Canada, United States, Australia, New Zealand.

Survey:

Providing the best quality of Chicken is the motto of KFC.so for maintaining that they must have to know the customer’s view about the product.

So KFC initiates the survey named as “Feedback KFC”.in this they get to know their fault and drawbacks so they can do changes and maintain their quality and provide better food for the customer.

If you are a regular customer of KFC you are eligible for the survey and decide to participate in this survey. Then there are several steps to follow.

After that, you will get the coupon and you can redeem it at your next visit.

Procedure of survey:

The KFC survey is carried out to know the requirements of the consumer. it consists of questions which the customers need to answer.

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Procedure for feedback consist-

1. Do visit their official website.
2. Enter the specific restaurant code which will be on the receipt.
3. Choose language.
4. Enter your survey code.
5. Click start.
6. Answer all questions related to the survey.
7. You can get the validation code that you can redeem on your next visit.

Read More: Chipotlefeedback

Conclusion:

The world’s largest company which offers the chicken pressure fried and it is and ranked 2^nd in the world. They serve better and for that, they took a survey which contains some questionnaire. By which they understand their fault and improve it.