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TellSubway [Subway’s Customer Satisfaction Survey]

Subway, an American born chain of fast food restaurant which is the Most Popular and privately owned company that offers submarine sandwiches to the customer.

TellSubway:

TellSubway

These submarine sandwiches are long and wide and they are originated and brought by this company. Hence, this became the specialty of the restaurant and made it famous all over the world.

To run any company especially a food company, one must have to manage all the necessary aspects for the growth of the company.

Company Profile:

The restaurant is a private firm and the genre of the company is fast food. The name of the founder is Mr. Fred DeLuca who established this company 53 years ago in the year 1965. The place where the company was initially founded in Connecticut. Now, the company is widespread all across the world with more than forty-two thousand locations in more than hundred countries. Being so widespread the company is also one of the biggest employers in the world.

Thus, some are the operational firms that carry out the important work for the company Subway IP Inc. intellectual owner of the property, FWH technology – Franchise operations, Subway international- Franchise systems, Subway fund trust Ltd. – advertising facility.

Products:

The core product of the restaurant is a submarine sandwich or termed as a sub. In addition to these core sandwiches they sell wraps, salad, etc. there are two types of products divided by regional variations and nutritional content.

Some are as follows –

It includes cookies, doughnuts, muffins, etc. The best-selling sandwich and the most demanded contains pepperoni, salami, and ham. They also sell breakfast sandwiches, English muffins, and flatbread.

In the year 2011, there were offerings of gluten-free bread and brownies at some locations in the USA. It also cut downed the salt content in sandwiches by 15%.

In the region of the United Kingdom and Ireland, they have reduced the percentage of salt by 33% and also committed to further decrease by any medium. They also have subs available with low range of fats in it.

Following are the steps for the survey:

For getting know about customers opinions and point of view they conduct a survey called “TellSubway”.

  1. The customer needs to visit the official website.
  2. The site and the questions included in it are made by the company with the discussion with employees and server, as they are more aware of the issues faced on a daily basis.
  3. The survey is done online thus; one must have a necessary internet connection.
  4. To have an internet connection, one must have smart devices like laptop, computer, smartphone.
  5. To begin with the survey, the customer must have the 16-digit code.
  6. The customers need to answer the questions with honesty.
  7. They need to rate if ratings are available.
  8. They need to give a satisfactory and precise explanation if blank space is provided for any explanation.

Read More: Telldunkin

Conclusion:

Subway is a multinational company of fast-food which popular for its food items. and they conduct the survey “TellSubway” for steps for maintaining food quality.

TellTheBell [Taco bell’s Customer Satisfaction Survey]

The famous “Taco bell” or let’s say “Tell the bell” is an American based fast-food restaurant chain.

TellTheBell: 

TellTheBell

This fast-food chain provides a wide range of Mexican based foods that offers tacos, burritos, quesadillas, nachos, restaurants own specialty and other wide range of menu.

This restaurant has provided independent licenses and franchises to more than 95 percent of the Owner.

Locations:

This network of tacos are spread over the country fastly. As they serve best to customers. There are several restaurants that work under the Yum! Brands company like Taco Bell, KFC, and pizza hut.

They can work in their separate ways and strategies but, working under the same mother company help them to share their resources.

Also, major countries having this  Fast food hub are as follows –

  1. Shanghai.
  2. Sri-Lanka.
  3. Tokyo.
  4. India.
  5. Japan.
  6. Russia.
  7. The United Kingdom.
  8. Finland.
  9. Iceland.
  10. Romania.
  11. Cyprus.
  12. Greece.
  13. The Netherlands.
  14. Spain.
  15. Dubai.

And many other countries are fascinated by the taste and service of Taco-Bell restaurants.

Best of Taco Bell:

  • The food menu is healthy.
  • The customers are provided with satisfactory service.
  • Wide range of menus is provided.
  • No any kind of animals is harmed.
  • They also provide Vegan menus.
  • Wide range of offers is available on holidays.
  • Home delivery service is available.

Subsidiaries of the taco bells:

PepsiCo subsidiary – In the year 1978, PepsiCo owned the Taco-Bell from Glen Bell. In the year 1991, Taco Bell opened its first Taco Bell Express in San Francisco.

In the very same rise, there was the implementation of the new concept of reducing the size of the restaurant and limiting the menu. This led to the attraction of customers at airports, convenience stores, truck stops, shopping malls and much more.

Taco Bell began to co-branding with pizza hut and KFC. In the year 1997, they also experimented a new “fresh grill” concept that became an addition to the regular Taco Bell menu.

Yum! Brands subsidiary – The previous subsidiary turned out Taco Bell and all other restaurant chains in the year 1997. Taco Bell later began to experiment with fast-casual dining.

Survey:

Providing the best quality of fast-food and tacos is the prime thing of taco bell restaurant .so for maintaining that they must have to know the customer’s view about the product.

So they initiate the survey named as “tell the bell” in this they get to know their fault and drawbacks so they can do changes and maintain their quality and provide better fast-food to customer.

The procedure for feedback is as like below

  1. Visit their official website.
  2. Enter the restaurant no, date, visit time, amount, and the type.
  3. Click ‘Next’.
  4. Answer all the questions asked.
  5. Fill-out needed information.
  6. Submit it.

Read More: Tellsubway

Conclusion:

Tacos bell is most popular and largest food hub which is known for their tasty and yummy taco s.they conduct survey as they receive feedback from customer and improve their mistakes and it helps in to improve their quality.

Telldunkin [Dunkin Donut’s Customer Satisfaction Survey]

The Multinational company pf coffee based in America and quick service restaurant named as “Dunkin Donuts”.it was founded by Mr. Rosenberg in 1950.

Telldunkin:

It is the mixture of mister donuts chain and then it is converted into the Dunkin donuts.in Canton, Massachusetts there is the head quarter of it.

Dunkin donuts are nearly about 12000 locations in 36 countries.it is coffee and baked goods chains in the whole world.

History of tell dunkin:

In 1948 William Rosenberg opened a restaurant in Quincy. Selling donuts and coffee. after discussing with other executives he changed the name as “Dunkin donuts”.

In 1963 Rosenberg son Robert was CEO of the company at an earlier age of 25 and Dunkin donuts opened their 100 th of location in that specific year.

After that the menu and the shop format were standardized and all the new items were added to the menu card

Marketing:

“America runs on Dunkin” was the past slogan of Dunkin that in march 2009 they renewed it as “You Kin Do it!” and launched promotions.

In the year of 2007, a series of Dunkin donuts commercial referred to the fictional language called “Fritalian” the mixture of French and Italian.

2017 was the year when Dunkin donuts announced that it would begin testing name “Dunkin”. As it is thought of the most profitable product.

Logo:

The scripted version of Dunkin donuts was filed in 1995. later there was an addition of anme and the coffee cup in the logo was colored primarily in yellow and brown. And it applied in 1958 and registred in 1961 and put into use in 1964.

In 1961 they used hot pink color for their logo showing stylized coffee cup. after that light and bright orange was added into the logo.

In 2018 they shortened their name to “Dunkin”. because it was already acknowledged name in customers so it can be beneficial for marketing.

Location:

About 10858 locations of Dunkin donuts till up to December 28, 2013.which all over united states and 3181 other countries. some major country locations are as below

United states –in the home base itself Dunkin donuts is popular and well known within New England states, especially in Massachusetts.

International –international country includes Spain, Canada, Japan, brazil (Colombia), china.

Survey:

Dunkin Donuts conduct Guest Experience Survey called “Tell Dunkin”

Customer can do it by visiting their official website and share their valuable thoughts regarding Donuts, coffee, breakfast, etc after this, you may receive validation code which you can redeem on your next visit to Dunkin donuts.

Read More: Talktosonic

Conclusion:

One of the largest company or we can say quick-service restaurant which serves you the best product. They are well known and famous for coffee and donuts.

As their motto is to serve best so for that and for betterment for a restaurant they survey called” Tell Dunkin” in which customer can easily tell them their feedback, thoughts, opinion about the donuts, coffee and quick service for which they are popular.

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