The American Global Chain of Hamburger Fast-food restaurant called “Burger King”. Which is headquartered in Miami-Dade County. this company was founded in 1953 as Instaburger king. After that it ran into financial difficulties so renamed it as Burger King.

Mybkexperience:

Burger king’s menu has expanded from a basic Offering Of burgers, French fries, sodas, and milkshakes and other diverse sets of products.

In Dec 2018 Burger king reported and has about 17796 outlets in 100 countries. and nearly half are located in the united states.

History:

The predecessor to BK was founded in 1953 in Florida as insta burger king. after meeting the Mc Donald brothers original store location owner purchased rights of two pieces of “Insta-Machine”.

The production model was based on “Insta –Boiler”. The strategy was successful and later they required facilities.it is the third international fast-food chain company. changes successfully re-energized company which leads to profit.

In Aug 2014 Canadian restaurant merges with burger king with backing from warren buffets Berkshire hatchway.

Product:

The first burger king opened in the Jackson villain 1953. their menu consists of many things like French fries, soft drinks, milkshakes, desserts. after going to Miami which is in Florida, they expand the breadth of the menu by whopper sandwich in 1957.

The product variety of restaurant is the focus of customer also the hamburger. Whopper Jr., five-piece Chicken Tenders, a bacon cheeseburger, medium-sized French fries, medium soft drink, medium onion rings, and small shake are the seven most popular value menu of burger king.

In 2012 the company starts new item in menu list those changes include ice cream products, smoothies, frappes, and chicken strips.

Instruments:

For cooking hamburgers, the burgers have been broiled mechanically called an insta broiler. These is the instrument of instant burgers purchased before a new restaurant. The cooks 12 burgers patties in a wire basket.

After they switched to an improvised unit called a “flame broiler”. They spent 40 ore years with that until next broiler will be formed which would handle multiple items with different cooking times and rates.

Applying new broilers and new food equipment’s they accompanied with computer-based product system for cooking.

Survey:

Proving the best quality of food is the motto of burger king.so for maintaining that they must have to know the customer’s point of view regarding the product.

So burger king initiates the survey named as “My burger king experience”.in this they get to know their fault and drawbacks so they can do changes and maintain their prestige. and provide better food for the customer.

If you are a regular customer of burger king you are eligible for the survey and decide to participate in burger king survey. Then there are several steps to follow.

After that, you will get the coupon and you can redeem it at your next visit.

Procedure:

1. Do visit their official website.
2. Enter the specific restaurant code which will be on the receipt.
3. Choose language.
4. Enter your survey code.
5. Click start.
6. Answer all questions related to the survey.
7. You can get the validation code that you can redeem on your next visit.

Read More: Mcdvoice

Conclusion:

Burger King is the largest chain fast food hub. They serve their popular and well-known item called hamburger. They used special equipment to maintain quality. they conduct a survey called “my bk experience” which contain some steps for understanding and maintain quality of food and serve better.

Lowes Companies, Inc also known as Lowe’s is an American company specializing in home improvement. there headquarter situated in Mooresville, North Carolina.

LowesSurvey:

In united states and Canada, this company operates a chain of retail stores.it is the 2^nd largest hardware chain in united states and also in the world.

Lowes is basically the focuses on the home improvement company but they also provide some products which are used in our day to day life. As it is public-oriented company customers satisfaction is one of the most important aspects of a company.

History:

The first Lowe’s store was introduced in the year of 1921 by Mr. Lucius smith Lowe. After he died all business took over his daughter Ruth. she sold the company to her brother Jim. and it took a partner namely Buchan.

In 1952 they split as they differ their work. Buchan taking control of hardware and Lowe took another venture for business.

According to information Lowes has serviced more than 2355 locations in united states, Canada Mexico, etc.

Customer satisfaction survey:

Customers can inform the business all about their latest shopping experience through this in Lowe’s Feedback Survey Program.

Here, clients are allowed to communicate appreciated fee drawback, recommendations, suggestions, thoughts, opinions, and complaints regarding the Lowe’s company.

Currently, Lowe’s is encouraging clients to finish a study on customer satisfaction. A study invite is presently being published on select receipts.

the objective is to obtain understanding and insight into how clients perceive their experience.

Objectives of the survey:

• Overall satisfaction with the service.
• Quality Service
• Quick service.
• Overall importance for the cost you received
• Friendliness of our group.

Locations:

First of all, Lowes open up their first branch in Canada and after that, they expand it to Australia.

Canada- on Dec 2007 Lowe’s opens up their first branch in Canada. There they have open 3 stores. In 2008 they have started 3 more stores in maple and Brampton. Also in now condition there are 19 new stores are about to open and they are under construction.

Up to 2018, there are 62 locations in Canada. And each store involves an investment of 20.5 million dollars.

Australia – After Lowe’s becoming Master home improvement, they open up their first store in bay brook, Victoria in 2011.

The store will be 1/3 owned by Lowe’s Companies Inc. and 2/3 owned by other partners. As of 2018, all stores become to cease trading before 2016.

 Prizes /Rewards after completion of a survey:

• Lowes provides every study participant an opportunity to participate in the Lowes Sweepstakes to demonstrate their gratitude towards the company.
• Five fortunate respondents in the study can obtain one of the $300 checks each month.
• This test is distinct from a gift card from a Lowes coupon or Lowes.
• The winner can spend the cheque.

Read More: Krogerfeedback

Conclusion:

With your knowledge informed about the business. your views and opinions will assist and enhance the performance of their customer service.

So it will better to serve better. company respect the thoughts behind the customers head and act accordingly.it will be beneficial to the growth and sales of the company.